Category: Back Office (BO)

Location: Kingdom of Saudi Arabia (KSA)

• Provide expert-level support for RAN network troubleshooting and optimization.

• Conduct deep-dive analysis and fault diagnostics for RAN performance issues.

• Generate and deliver monthly POD (Performance Overview Documents) related to RAN.

• Participate in regular meetings with customers to review performance, address challenges, and propose network enhancements.

• Manage license utilization and capacity planning.

• Handle NTTs (Network Trouble Tickets), including validation and resolution.

• Submit and manage MDTs (Major Data Troubles) in the Remedy system for fault reporting and rectification.

• Perform periodic RAN Node Health Checks and parameter audits.

• Deliver performance reports tailored to Salam’s operational and quality standards.

Experience: Minimum 4–5 years in RAN-related Back Office & Network Management roles Product

Experience: Huawei

Domain: RAN